SCALE South Africa
Schedule
TUESDAY 12 MARCH 2024
PROFESSIONAL PROPERTY MANAGERS (15+ UNITS)
9.50 – 10.00
Welcome
SCALE founders Damian Sheridan and Gianpaolo Vairo alongside Richard Marshall of Nox Cape Town will welcome all attendees to the very first edition of SCALE South Africa and introduce the schedule for the day.
SPEAKERS
Richard Marshall (Nox Cape Town), Damian Sheridan (SCALE), Gianpaolo Vairo (SCALE)
10.00 – 10.30
Opening Address
Tim Harris, from the office of the Premier of the Western Cape, will open SCALE South Africa focusing on Cape Town and South Africa as a tourism destination.
SPEAKER
Tim Harris (Western Cape Government)
10.30 – 11.00
FOCUS SESSION
Don’t look back in anger: Sharing issues and objectives from the UK to SA
Andy Fenner, CEO of the UK-based Short-Term Letting Association (STAA), brings a wealth of experience from his years in sustainable tourism across Africa, from Cape Town to the northern reaches of DRC.
In this presentation, Andy will share insights into how South African short-term let businesses can inspire confidence and drive investment. Drawing on his experience in the UK, he highlights the global appeal of South Africa’s unique offerings and encourages local businesses to innovate and collaborate, emphasizing the positive international perception of South Africa as a premier tourist destination.
SPEAKER
Andy Fenner (UK STAA)
11.00 – 11.30
PANEL DISCUSSION
The pitfalls of the uninsured: Neglect insurance at your peril. This talk will fully prepare you to handle guest breakages and damages, as well as those unforeseen issues!
Protect your short-term rental operations from unforeseen liabilities and ensure compliance with South Africa’s Consumer Protection Act. This session will cover crucial insurance considerations like breakage and damage protection, and how they interact with your rights and responsibilities as a rental provider.
Gain peace of mind by understanding how the right insurance, indemnities, and knowledge of the law can empower your business.
SPEAKERS
Nick Taylor (Nox Rentals), Jan Wink (Incompass Insurance), Heinrich Wehmeyer
11.30 - 12.00
Coffee Break
12.00 – 12.30
PANEL DISCUSSION
What are the headwinds facing a fast-developing Holiday Rental Market in South Africa?
A panel discussion centred on the potential challenges of future regulations affecting South Africa’s short-term rental industry, alongside a spotlight on advocacy initiatives in other countries. What do we actually know about the Tourism Department’s Green & White papers?
MODERATED BY
Nick Taylor
SPEAKERS
Gwen Ngwenya (Airbnb), Andy Fenner (UK STAA), Rebecca Cribbin (Holiday Rental Specialists)
12.30 – 13.00
PANEL DISCUSSION
Is AI the way forward when scaling an STR business?
We’ve all heard about ChatGPT, but what should we really be aware of when considering implementing artificial intelligence into our rental business.
MODERATED BY
Richard Marshall (Nox Cape Town)
SPEAKERS
Shahar Goldboim (Boom), Lorenzo Lella (Octorate)
13.00 - 14.30
Lunch Break
14.30 – 15.00
FOCUS SESSION
Buying the fuel that runs the engine, powered by hybrid hospitality
Using hybrid hospitality to drive value across real estate opportunities, this session delves into Propcos (property companies) and Opcos (operating companies). It unlocks strategies to identify properties with high short-term rental potential and optimise their operational efficiency for maximum return on investment.
Learn how Propcos and Opcos work together to fuel your success in the dynamic world of short and mid-term rental products.
SPEAKER
Murray Clark (Neighbourgood)
15.00 – 15.30
FOCUS SESSION
The 3D game changer: Growth, profit, and sustainability
Revenue growth is good. Profitable growth is better. Profitable growth that advances ESG priorities is best.
Using a case study within a LEED certified building, Eleni will explain how sustainability initiatives can directly impact not only local communities but also your profitability.
SPEAKER
Eleni Georgopolou (YourHost)
15.30 – 16.00
FOCUS SESSION
Travel & Market trends for 2024
Where in years past travel has been a means to escape life, research shows that travel is life in 2024. Over three quarters (78%) of global travelers reveal they feel more alive than ever when on vacation, and 68% believe they are the best version of themselves on their travels. During this session Booking.com will share more about the latest travel predictions and how they can help you grow your business.
SPEAKER
Daphne Kruijsse (Booking.com)
16.00 – 16.10
Close
Show hosts Nick, Damian and Gianpaolo will wrap up day one of SCALE South Africa before all attendees are invited to enjoy some drinks and networking.
SPEAKERS
Nick Taylor (Nox Cape Town), Damian Sheridan (SCALE), Gianpaolo Vairo (SCALE)
16.10 – 17.30
Post-Show Drinks & Networking
The SCALE team invites all attendees to join us and partners for some post-show drinks and networking.
19.30 – 22.00
Evening Dinner & Drinks
Join us for some dinner and drinks at Quay Four, one of the oldest eateries in the V&A Waterfront and now a famous landmark, boasting a world-renowned tavern.
Quay Four – Quay, 4 Dock Rd, Victoria & Alfred Waterfront, Cape Town, 8001, South Africa
(Please note that food and beverages are not included in your ticket and must be paid by attendees)
Explore Cape Town
For any attendees wishing to explore the area and local activities during their stay in Cape Town we recommend Escape + Explore.